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Cookies Policy

This Cookies Policy explains how Pokies Lounge Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.

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About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device or remember information about a visit. Cookies can help a website work properly, improve security, remember preferences and provide information about how visitors use the website.

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Pokies Lounge Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, local storage, software development kits and other online identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Some cookies are placed by us, while others may be placed by service providers that support website operation, security, analytics, advertising or other functions. The cookies used on the website may change from time to time as services, features and legal requirements change.

Why cookies are useful

  • They can keep pages and features working as intended.
  • They can remember settings and choices made during a visit.
  • They can help protect accounts, transactions and the website from suspicious activity.
  • They can help us understand which pages, features and content are useful to visitors.
  • They can support website performance, testing and improvements.
  • They may help present information or marketing that is more relevant to a visitor, where permitted.

Cookies do not necessarily identify you by name. Depending on the type of cookie and the information available to us, cookie data may be linked with information associated with your account, device or use of the website. We handle information collected through cookies in accordance with applicable privacy laws and our Privacy Policy.

Types of cookies we may use

The cookies used on a website can be grouped into several categories. A cookie may fit into more than one category, and the exact cookies available may depend on the pages or services you use.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, security controls, navigation, fraud prevention and the delivery of requested services. Without these cookies, some parts of the website may not operate correctly. They are generally not used to create a marketing profile, and they may not be available for disabling through a cookie preference tool where they are essential to the service.

Preference and functionality cookies

These cookies remember choices and settings so that the website can provide a more consistent experience. For example, they may remember language, region, display or cookie consent preferences. If these cookies are disabled, the website may still be available, but some settings may need to be selected again or certain features may work less smoothly.

Performance and analytics cookies

These cookies collect information about how visitors use the website, such as which pages are visited, how visitors move through the site and whether an error occurs. The information can help us identify technical problems, measure performance and improve content, navigation and services. Analytics information is generally assessed in a grouped or statistical form, but the treatment of any related information is subject to our Privacy Policy.

Security and fraud-prevention technologies

Cookies and similar identifiers may be used to help protect the website and its users. They can assist with detecting unusual activity, preventing abuse, maintaining secure sessions and supporting checks designed to protect accounts and transactions. Blocking these technologies may affect access to some functions or cause additional security checks.

Advertising and marketing cookies

Where permitted and where relevant to the services provided, cookies may be used to measure campaigns, limit repeated advertising, understand interactions with promotional content or show information that may be more relevant to a visitor. These cookies may be set by us or by approved third parties. You can usually manage this category through the cookie preference options made available on the website or through your browser settings.

Third parties, privacy and policy updates

We may use service providers to support hosting, website functionality, security, analytics, customer support, communications or other business operations. These providers may use cookies or similar technologies on our behalf, or may collect information under their own privacy policies. We take reasonable steps to use providers that are appropriate for the relevant service and to handle information in line with applicable requirements.

Third-party websites, applications, social media features and advertising services may have their own cookies and privacy practices. If you follow a link to another website or interact with third-party content, that third party may collect information independently of Pokies Lounge Casino. You should review the relevant third party's terms and privacy information before using its services.

Information connected with gambling services

Cookies may support secure access to online gambling services, account functions and website navigation, but they do not replace any identity, age, payment, responsible gambling, security or compliance checks that may apply. Where information from cookies is combined with account or service information, it will be handled in accordance with our Privacy Policy and applicable Australian requirements.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. We encourage you to review the policy from time to time so you understand how cookies and similar technologies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to understand how your information is handled, or want to make a privacy-related request, please use the official contact or support options available on the Pokies Lounge Casino website. We may need to verify your identity before responding to a request involving personal information.